Refund Policy

Inspirational Solutions Ltd | The ENGAGE Method®

Last updated: 2 June 2026 | Version 1.0

Our Approach

We want you to feel confident purchasing The ENGAGE Method®. This policy sets out your rights and our commitments clearly, so there are no surprises.

1. Digital Product

The ENGAGE Method® is an online programme delivered via the Kajabi platform. It is a digital product. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a 14-day right to cancel from the date of purchase. However, by completing your purchase you expressly request immediate access to the Programme and acknowledge that by doing so you lose your right to cancel under these Regulations. Your consent to this is recorded at the point of purchase.

2. No Refund Policy

As a result of the above, we do not offer refunds once access to the Programme has been granted. This applies regardless of the amount of content accessed, and regardless of the reason for the request.

3. If Something Is Wrong

If the Programme does not match its description, contains a material defect, or is not delivered as promised, you may be entitled to a remedy under the Consumer Rights Act 2015. Contact us at [email protected] and we will work to put it right. Remedies may include repair, replacement, or a price reduction. We stand behind the quality of this programme. If you have a genuine concern, please contact us and we will treat it seriously.

4. Founding Member Rate

The founding member rate (25% off the standard price) is a time-limited offer available for enrolments on or before 24 June 2026. This rate cannot be combined with any other offer. Any remedy, if applicable, will be calculated against the price actually paid.

5. Live Session

The live group session included for founding members is scheduled for 24 June 2026 at 5pm UK time. A recording will be made available to all founding members. No refund or credit will be issued for non-attendance.

6. Contact

To raise any concern about the Programme, please contact us at:

Email: [email protected]

Post: Inspirational Solutions Ltd, 20–22 Wenlock Road, London, N1 7GU

We will respond within 5 business days.

7. Governing Law

This policy is governed by the laws of England and Wales and is subject to the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

© 2026 Inspirational Solutions Ltd. The ENGAGE Method® is a registered trademark of Solvej Biddle / Inspirational Solutions Ltd.